At a glance
A Shopify subscription app focused on retention intelligence: AI-powered ExperienceEngine for promotions and RetentionEngine for churn prediction and cancel-flow personalization. Includes a no-code customer portal and 100+ integrations.
Who it fits
Best forShopify and Shopify Plus DTC brands wanting AI-driven retention experiments, advanced cancel flows, and a hands-on customer success team.
Skip ifBrands not yet running subscriptions; merchants seeking the lowest-cost subscription option (Stay AI lists at $499/mo + 1% + $0.19/transaction per its Shopify App Store listing); non-Shopify stores.
Pros & cons
- AI-driven RetentionEngine — OLIPOP reduced active churn by 26% and grew subscription revenue 35% after leaving Recharge, per Stay AI case study
- Drag-and-drop no-code customer portal
- High-touch white-glove migration team
- Single $499/mo + transaction fee plan — high floor
- No multi-tier pricing for smaller brands
- Smaller ecosystem vs. Recharge
Pricing
Starting price
$499/mo
- up to
- —
- Model
- flat
Pricing source: stay.ai/pricing
Features
ExperienceEngine
AIPersonalizes subscriber experience: dynamic carousels, in-portal banners, A/B tests
- AI kind
- personalization optimization
- plan
- Single $499/mo plan + 1% + $0.19/tx (all features)
RetentionEngine
AIAI-personalized cancel flows: pauses, discounts, surprise gifts to save churners
- AI kind
- AI ranks save offers per subscriber
- plan
- Included
WinbackEngine
AIAutomated reactivation campaigns triggered by churn-risk signals
- AI kind
- AI timing and offer selection
- plan
- Included
Predictive Churn Alerts
AIIdentifies high-risk subscribers before cancellation
- AI kind
- churn prediction model
- plan
- Included
Digital Punch Cards
Gamified milestone-based rewards built into subscription program
- plan
- Included
Self-Optimizing A/B Testing
AIA/B tests that auto-optimize over time as winners emerge
- AI kind
- reinforcement learning on test outcomes
- plan
- Included
LTV / Revenue Forecasting
AIPredictive LTV and subscription revenue forecasts for planning
- AI kind
- predictive forecasting
- plan
- Included
Drag-and-Drop No-Code Portal Builder
Customize subscriber portal without code
- plan
- Included
High-Touch Migration (500+ done)
Over 500 zero-downtime migrations from Recharge / Skio / Loop / Ordergroove
- plan
- Included
Proprietary ML/Reinforcement Models
AIBuilt on proprietary reinforcement learning models (not generic AI)
- AI kind
- core differentiator vs competitors
- plan
- Included
Shopify integration
Yes — deep native Shopify integration; Shopify App Store; built for Shopify and Shopify Plus subscription brands; native checkout integration
Integrations
External platforms
- Shopify
- Shopify Plus
- Wonderment
- Tapcart
- Inveterate
- Slack
- NoFraud
- AfterSell
- Richpanel
- Rivo
- Zaymo
- Bubblehouse
Catalog integrations
Rating breakdown
Ease of use
9.4/10
[I] inferred
Features
9.2/10
[I] inferred
Value
8.0/10
[I] inferred
Support
9.7/10
[I] inferred
External ratings
G2
—
NOT FOUND on G2
Shopify App Store
5.0/5
140 reviews
What operators say
“The Stay.AI team is phenomenal. They seamlessly onboarded us in early 2025.”
Shopify App Store · 2026
“We moved from ReCharge to Stay over a year ago and it was absolutely the right move.”
Stay AI customer review (verified) · unavailable
“The forecasting tools are incredibly helpful for planning inventory and understanding upcoming demand.”
Shopify App Store · 2026
Our verdict
The data points to a focused profile: Shopify and Shopify Plus DTC subscription brands that want AI-driven retention experiments, advanced cancel flows, and a high-touch customer-success team. Stay AI's differentiated claim is verifiable: the OLIPOP case study (per Stay AI's own verifiable case study) reports a 26% reduction in active churn and 35% growth in subscription revenue after migrating off Recharge. That's a specific data point in a category usually full of platitudes. Two pricing realities matter more than the marketed "no overage, no lock-in" framing. First, the single $499/mo plan + 1% + $0.19/order is the only published tier — no lower entry. Run the per-order fee math: 5,000 subscription orders/month = $950 in per-order fees alone, plus the $499 platform and 1% of GMV. At scale the percentage and per-order layer matter more than the base. Second, the ecosystem is smaller than Recharge — fewer pre-built partner integrations and a smaller migration playbook for non-standard subscription models (B2B, multi-currency). Verify your integration stack against Stay AI's named integrations before signing. For pre-revenue brands or anyone seeking the lowest-cost subscription option, this is structurally over-built. For non-Shopify stores, Stay AI is out of scope. G2 has no consolidated footprint; Shopify App Store 5.0 / 140 reviews is the load-bearing signal.
Related
Head-to-head comparisons
- Stay AI vs Recharge
For brands under $30K MRR subscription revenue, Recharge Standard at $25/mo + per-transaction fees is the only honest choice — Stay AI Pro at $499/mo cannot pay back at that scale. Above $30K MRR subscription revenue where active churn is a measurable revenue leak, Stay AI becomes evaluable: the OLIPOP case study suggests the retention delta covers the price step-up at meaningful scale, but case-study results are top-end outcomes, not median ones. Pilot the migration on a 90-day window with churn instrumented before committing. For the full Recharge pricing breakdown (hidden $25 tier + 1.49% rate hike + Skio outlook), see /pricing/recharge.
- Stay AI vs Loop Subscriptions
Neither tool is a partner — both pages render editorial-only and PartnerAlternatives surfaces Recharge as the partner alternative in this category. For brands $20K-$100K MRR subscription revenue, Loop Essentials at $99/mo is the cheaper functional choice and ships UX-led subscriber-portal features. For brands $50K+ MRR subscription revenue where active churn is the measured leak, Stay AI Pro at $499/mo becomes evaluable — OLIPOP case study math applies. Below $20K MRR, neither is the right answer — start on Recharge Standard at $25/mo and migrate up when retention or UX is the actual constraint.
- Stay AI vs Skio
Neither tool is a partner — both pages render as editorial-only and PartnerAlternatives surfaces Recharge as the partner option in this category. For 2026 new deployments, Stay AI is the cleaner independent bet — published OLIPOP retention math, no parent-company question, AI-driven retention is the explicit positioning. Skio is the right pick only if its specific feature set (CSV pricing, customer-portal behavior) solves something Stay AI does not — and only with a re-evaluation calendar invite for Q2 2027 when Recharge-side roadmap signals firm up.
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